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Tenant Zone

Everything a Ligcabho student needs in one place — the lease, the house rules, the emergency list, maintenance turnaround times and the LVL UP packs.

Your lease

Read and sign your lease agreement digitally. It sets out your rent, your deposit and the notice you must give.

Sign your lease

House rules

Eleven policies covering noise, visitors, smoking, parking and the care of the building — the ground rules of shared living.

Read the house rules

Emergency list

Who to call, day or night — the residence line, SAPS, ambulance, the hospital and the national support lines.

See emergency contacts

Report maintenance

All maintenance goes in the book at the front desk. Toilets, locks, stoves and showers carry a 12-hour response time.

Maintenance turnaround

LVL UP packs

Kitchen pack R700, bedding pack R600 — order before you arrive and move in with a bag instead of a bakkie.

Order a pack

House committee

Students elect two representatives each year. Take your issues to them and they take it to the house warden.

How it works

Report it

Something broken?

Log it and you get a ticket number the house warden works from — and the office can see how long it has been open. The maintenance book at the front desk stays the official record.

  • 12 hours: water wastage, globes, toilets, locks, unusable showers, stoves
  • 36 hours: carpets, tiles, hydroboilers, basins, taps, flush masters, shower doors
  • Emergencies, day or night: call 071 640 1574 first

Report a fault Ask for a refund

A Ligcabho residence kitchen
Living here

The things students ask in the first week

Wi-Fi vouchers

Issued once your lease is signed, and again at the start of the second term. Ask the house warden if yours has not come through.

Room inspections

Twice a month. Complete your room occupation inspection list within 48 hours of receiving your lease so existing damage is not charged to you.

Cleaning

Cleaners come in once a day for common areas, bathrooms and kitchens — student rooms are excluded, and service is limited on weekends.

Sleepovers

R135 per person for a scheduled sleepover with proof of payment, R200 per visitor if it was not scheduled.

Still have a question?

The office is open Monday to Friday, and the assistant never closes.